How will I receive my approved Sri Lanka ETA?

Once your Sri Lanka ETA is approved, it will be sent to you via the email address provided during your application. You can also download it from the official ETA website.

How can I download my Sri Lanka ETA after approval?

After receiving the approval email, you can download your Sri Lanka ETA directly by following the provided download link or by visiting the official ETA portal.

What should I do if I don't receive my Sri Lanka ETA via email?

If you don't receive your ETA via email, check your spam or junk folder. You can also visit the official ETA portal to download it using your application details.

How long does it take to receive the Sri Lanka ETA after approval?

You should receive your Sri Lanka ETA within a few hours of approval. In most cases, it is sent immediately to your registered email address.

Is there a way to re-download my Sri Lanka ETA if I lose the original email?

Yes, you can re-download your Sri Lanka ETA by logging into the official ETA portal using your reference number and passport details.

Delivery Policy

Please read the Delivery/Shipping policy before continuing.

After submitting your application, you will either be prompted to download your eVisa immediately or receive an email from us with instructions on how to complete the download.

If you are prompted to download your eVisa immediately, successfully completing the download will be considered as delivery of the visa to you.

If you receive an email with download instructions, receipt of that email will constitute delivery of the visa(s) you applied for. Should you encounter any issues downloading the eVisa(s) or if you do not receive an email with download instructions, please contact us within 5 days of your application.

Failure to contact us within 5 days of your application will result in the product being considered received, downloaded, and delivered to you. For more information Contact

Delivery Policy

Visa Services

Travel Information

Policies and Legal